A Technology Freelancer’s Guide To Starting a Worker Cooperative (PDF)
   Network of American Tech Worker Cooperatives, March 2009

DNS and SMTP For Internet Technology Integrators:
Concepts, Tools, and Tricks

   Whitepaper for Tech Underground, May 2007

Introduction to Open Source Software:
How it works, why it’s free, and how it might fit the needs of nonprofits

   Session at CompassPoint Nonprofits and Technology Day, Redwood Shores, CA, 2004

Tools for Mass Email Communication
   Session at Nonprofit Technology Conference, Philadelphia, PA, 2004
        Overview and Glossary of Terms (PDF)
        Matrix of available tools and features (PDF)
        Other session slides (PDF)

Email Filtering for Nonprofits
   Panel Presentation at N-TEN Roundup Emerging Technologies Session, 2003