Electric Embers: Handcrafted hosting, powering the fires of change

Mail setup – Outlook

Which version?

Office 365 is known to work with our Mail service. Some older versions may also work, but they need to be currently maintained and compatible with all modern encryption protocols. We know that Outlook 2010 was end-of-lifed by Microsoft in October 2020 and it will not work, nor will any older versions.

Outlook 365 Configuration
Outlook should autoconfigure itself, requiring only your name, email, and password, as follows:

  1. Add a new mail account. In Outlook 365, you get to that from FileAccount SettingsAccount SettingsEmailNew…. Or in older versions, you would get to that from FileAdd Account, or FileInfoAccount SettingsE-MailNew, or ToolsAccount SettingsNew, or ToolsEmail accountsAdd a new email account.
  2. Enter your name, email address, and the password for your new mailbox.
  3. If asked to “Allow this web site to configure email@domain server settings?”, choose Allow.
  4. After it successfully connects and sends a test message, click Finish.

You should now be able to read and send mail.

However, if for some reason Outlook has trouble with the autoconfigure, you can use these steps to manually configure an IMAP account (which we recommend over POP):

  1. Start Outlook.
  2. From the File menu, on the Info tab, click Account Settings.
  3. Select Account Settings from the list.
  4. On the Email tab, click New…
  5. Enter your email address, pull down Advanced options… and check Let me configure my account manually., and click Connect.
  6. Choose IMAP, and enter these settings:
    • Incoming mail server: mail.electricembers.net
    • Port: 143
    • Encryption method: STARTTLS
    • Outgoing mail server (SMTP): mail.electricembers.net
    • Port: 587
    • Encryption method: STARTTLS
    • (Do not check “Require logon using Secure Password Authentication”!)
  7. Click Next
  8. Enter your new mailbox password, and click Connect.
  9. Click Done.
  10. Now back on the Account Settings page, on the Email tab, double-click your newly created account to reopen its settings.
  11. In the Your Name box, enter your full name as you want it to appear to recipients, and click Next.
  12. Click Done.